Returns & Exchanges
We want you to be happy with all the items you ordered, and will gladly accept back any item within 30 days of purchase. See Return Eligibility items below for more information.How to Return or Exchange a Product
To access mailing directions and begin your return, please visit the returns and claims section of your account page and select the eligible items you wish to return. All products must be returned in original packaging.
Return Shipping Label
When returning, you may elect to complete the return with a carrier of your choice, or print a FedEx label for $6.99 with us during the returns process, which will be charged to the same form of payment used for your original order.
Disposal Fee
If you're returning opened products that can't be resold, we'll be imposing a 35% disposal fee to cover the costs involved. Please see the "Disposal Fee" FAQ for more details.