Privacy Policy

Last Updated: August 22, 2026

At T7 TEA LLC ("T7 TEA," "we," "us," or "our"), we respect your privacy and are committed to protecting the personal information you provide when visiting T7TEA.COM, creating an account, placing an order, contacting us, or otherwise interacting with our website and services.

This Privacy Policy explains the types of information we may collect, how we use and disclose that information, and the choices available to you.

Information We Collect

We may collect personal information that you provide directly to us, including:

  • Name
  • Billing and shipping address
  • Email address
  • Telephone number
  • Account login information
  • Order and purchase history
  • Local pickup information
  • Communications you send to us
  • Product reviews or other information you choose to submit

We may also automatically collect certain technical information when you visit our website, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages viewed
  • Referring website or source
  • Date and time of access
  • Website activity and interactions
  • Cookie and similar technology information

We generally do not request sensitive personal information that is unnecessary to complete an order or provide our services.

How We Use Your Information

We may use personal information to:

  • Process and fulfill purchases
  • Arrange shipping or local order pickup
  • Send order confirmations and status updates
  • Create and manage customer accounts
  • Respond to customer service inquiries
  • Communicate regarding purchases, returns, refunds, or other transactions
  • Send review or feedback requests related to purchases
  • Detect and help prevent fraud or unauthorized activity
  • Maintain and improve our website
  • Analyze website usage and performance
  • Provide features and content that may be relevant to visitors
  • Send newsletters or promotional communications when permitted
  • Maintain business and accounting records
  • Comply with applicable legal and regulatory requirements

We use personal information only for legitimate business purposes and other purposes described in this Privacy Policy.

Payment Information

When you make a purchase, payment information may be processed by third-party payment service providers.

Depending on the payment method selected, these providers may collect information such as your payment card details, billing information, or information associated with a digital wallet.

T7 TEA does not need to directly store your complete payment card number when transactions are processed by an authorized third-party payment provider.

Payment providers maintain their own privacy and security practices. We encourage you to review their privacy policies when using their services.

How We Share Information

T7 TEA does not sell customer personal information in exchange for money.

We may disclose information to trusted companies and service providers when necessary to operate our business and provide services to you.

These may include providers that assist with:

  • Payment processing
  • Order fulfillment
  • Shipping and delivery
  • Local pickup processing
  • Website hosting
  • Website security
  • Fraud prevention
  • Email and customer communications
  • Analytics and website performance
  • Advertising and marketing services
  • Accounting, professional, or technical services

We provide service providers with information reasonably necessary for them to perform services on our behalf or as otherwise permitted by law.

We may also disclose information when reasonably necessary to:

  • Comply with applicable laws or regulations
  • Respond to a lawful subpoena, court order, or other legal process
  • Protect the rights, property, or safety of T7 TEA, our customers, or others
  • Investigate suspected fraud, abuse, or security incidents
  • Enforce our policies or agreements

If T7 TEA is involved in a merger, acquisition, sale, restructuring, or transfer of business assets, customer information may be transferred as part of that transaction as permitted by law.

Cookies and Similar Technologies

T7TEA.COM may use cookies and similar technologies to operate the website, remember preferences, maintain shopping-cart and account functionality, understand website usage, improve performance, and support marketing or analytics activities.

Cookies may include:

Essential Cookies

These cookies help provide necessary website functions such as shopping carts, checkout, account login, security, and session management.

Functional Cookies

These cookies may remember preferences or provide enhanced website features.

Analytics Cookies

These cookies may help us understand how visitors use our website, which pages are visited, and how the website performs.

Advertising or Marketing Technologies

Where used, these technologies may help us measure marketing effectiveness or provide more relevant advertising.

You can control cookies through your browser settings and, where available, through cookie or privacy controls provided on our website.

Blocking certain cookies may cause some website functions to operate incorrectly or become unavailable.

Log Files and Website Analytics

Like most websites, our systems may automatically collect technical information such as IP addresses, browser information, device information, referring pages, access times, and website activity.

We may use this information for:

  • Website administration
  • Security and fraud prevention
  • Troubleshooting
  • Traffic measurement
  • Performance analysis
  • Understanding how visitors use the website
  • Improving our products and services

Technical information may sometimes be associated with a browser, device, session, customer account, or transaction where necessary for these purposes.

Email and Other Communications

We may send transactional or administrative communications concerning:

  • Orders
  • Payments
  • Shipping
  • Local pickup
  • Account activity
  • Customer service
  • Product reviews or feedback
  • Security or administrative matters

These messages are different from promotional marketing communications and may be necessary to complete or support your transaction.

If you choose to receive newsletters or promotional emails from T7 TEA, you may unsubscribe by using the unsubscribe link contained in the marketing email or by contacting us.

Unsubscribing from promotional messages will not necessarily stop transactional or administrative communications relating to an active order, customer-service request, account, or other business relationship.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, disclosure, or alteration.

Our website uses HTTPS and Transport Layer Security (TLS) to help protect information transmitted between your browser and our website.

However, no method of transmission over the Internet or electronic storage can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of personal information.

Customers are responsible for maintaining the confidentiality of their account credentials and should notify us if they believe their account has been accessed without authorization.

Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected and for legitimate business purposes.

For example, certain order and transaction records may need to be retained for:

  • Accounting and tax purposes
  • Fraud prevention
  • Customer service
  • Warranty, return, or dispute handling
  • Business recordkeeping
  • Compliance with legal requirements

When information is no longer reasonably needed, we may delete, anonymize, or securely dispose of it in accordance with our business practices and applicable law.

Your Account Information

If you have created a customer account on T7TEA.COM, you may review or update certain account information by signing in to your account and accessing the appropriate account settings.

You may also contact us if you need assistance correcting information associated with your account.

Please note that modifying or deleting account information does not necessarily delete transaction records that we are required or permitted to retain for legitimate business, accounting, security, or legal purposes.

Your Privacy Rights

Depending on where you live and which privacy laws apply, you may have certain rights regarding your personal information.

These rights may include the ability to request:

  • Access to personal information we maintain about you
  • Correction of inaccurate personal information
  • Deletion of certain personal information
  • Information about how personal information is used or disclosed
  • A copy of certain personal information
  • Opt-out choices regarding certain uses of personal information, where applicable

Not all rights apply in every situation, and certain information may be exempt from a request when retention is permitted or required by law.

To submit a privacy-related request, contact us at:

support@t7tea.com

We may need to verify your identity before completing certain requests in order to protect customer information from unauthorized access or deletion.

Children's Privacy

T7TEA.COM is a general-audience retail website and is not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13 through the website.

If we become aware that personal information from a child under 13 has been collected without appropriate authorization, we will take reasonable steps to delete the information.

Address Verification and Order Information

We may verify, standardize, correct, or supplement shipping and billing address information when necessary to process orders, reduce delivery errors, prevent fraud, or improve delivery accuracy.

This information may be provided to or verified through shipping carriers, payment providers, address-verification services, or other service providers involved in fulfilling an order.

Third-Party Websites

Our website may contain links to websites or services operated by third parties.

When you follow a link to another website, that website may independently collect information from you. T7 TEA does not control the privacy practices, security practices, or content of third-party websites.

We encourage you to review the privacy policies of websites or services you visit.

Social Media and Third-Party Services

T7 TEA may maintain pages or accounts on social media platforms or use services provided by third-party companies.

When you interact with T7 TEA through a third-party platform, information may be collected by both T7 TEA and the platform provider according to their respective privacy practices.

The information collected directly by a third-party service is governed by that service's privacy policy.

Business Transfers

If T7 TEA undergoes a merger, acquisition, reorganization, sale of assets, financing transaction, or similar business transaction, personal information may be transferred as part of that transaction where permitted by applicable law.

Any successor organization would be expected to handle personal information in accordance with applicable privacy requirements.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, website features, technologies, service providers, or legal requirements.

When changes are made, we will update the "Last Updated" date at the top of this page.

We encourage customers to review this Privacy Policy periodically.

Contact Us

If you have questions, comments, or requests concerning this Privacy Policy or the way T7 TEA handles personal information, please contact us.

Email:
support@t7tea.com

Mailing Address:
T7 TEA LLC
4222 Trinity Mills Rd., Suite 228
Dallas, TX 75287
United States