Terms & Conditions

Last Updated: August 22, 2026

Welcome to T7TEA.COM. These Terms and Conditions ("Terms") govern your use of this website and your purchase of products from T7 TEA LLC ("T7 TEA," "we," "us," or "our").

By accessing or using this website, creating an account, placing an order, or otherwise using our services, you agree to these Terms.

If you do not agree with these Terms, please do not use the website or place an order.

1. Eligibility

You must have the legal capacity to enter into a binding agreement in order to make purchases through this website.

If you are under the age of majority in your state or country, you may use this website only with the involvement and permission of a parent or legal guardian.

Availability of products, shipping options, payment methods, and services may vary by location.

2. Changes to These Terms

We may update these Terms periodically to reflect changes in our business practices, website features, services, or legal requirements.

The most current version will be posted on this website with an updated "Last Updated" date.

Your continued use of the website after revised Terms are posted constitutes acceptance of the revised Terms to the extent permitted by applicable law.

3. Customer Accounts

You may be able to create a customer account for easier checkout, access to order information, and other website features.

You are responsible for:

Providing accurate and current account information
Maintaining the confidentiality of your login credentials
Restricting unauthorized access to your account
Promptly notifying us if you believe your account has been accessed without authorization

We may suspend or terminate an account when reasonably necessary because of suspected fraud, misuse, violation of these Terms, security concerns, or unlawful activity.

Creating an account is not required to establish any membership relationship with T7 TEA.

4. Orders and Order Acceptance

When you submit an order through T7TEA.COM, you are making an offer to purchase the products listed in your order.

An automated order confirmation or payment authorization does not necessarily mean that we have accepted your order.

We reserve the right to refuse, limit, or cancel an order before fulfillment for reasons including:

Product unavailability
Incorrect pricing
Incorrect product information
Payment authorization failure
Suspected fraud or unauthorized payment
Shipping restrictions
Quantity limitations
Website or technical errors
Violation of these Terms
Other legitimate business or legal reasons

If we cancel an order after payment has been collected, we will issue an appropriate refund to the original payment method, subject to applicable payment-provider processing times.

5. Product Information

We make reasonable efforts to provide accurate product descriptions, photographs, ingredients, weights, dimensions, brewing information, availability, and pricing.

However, errors may occasionally occur.

Product photographs are intended to represent products as accurately as reasonably possible, but appearance may vary depending on:

Natural differences between tea harvests or agricultural ingredients
Packaging changes
Lighting and photography
Display or screen settings
Manufacturing variations

Because tea and many botanical products are natural agricultural products, reasonable differences in leaf shape, color, aroma, and appearance may occur between batches.

We reserve the right to correct errors, update product information, or change packaging without prior notice.

6. Prices and Payment

Unless otherwise stated, prices displayed on T7TEA.COM are in U.S. dollars.

Applicable taxes, shipping charges, delivery charges, or other fees may be added during checkout.

By submitting payment information, you represent that:

You are authorized to use the selected payment method
The payment information you provide is accurate
You authorize the applicable payment provider to process the transaction
You agree to pay the total amount shown at checkout

Payments may be processed by third-party payment service providers.

T7 TEA is not responsible for delays or declines caused by your financial institution, card issuer, digital wallet provider, or other payment service.

7. Pricing Errors

We make reasonable efforts to ensure pricing is accurate.

If a product is listed at an incorrect price because of a typographical, technical, system, or other error, we may cancel the affected order or contact you before fulfillment.

If payment has already been collected for an order that is canceled because of a pricing error, we will issue an appropriate refund.

We are not obligated to honor an obviously incorrect price where permitted by applicable law.

8. Shipping and Delivery

Shipping availability, carriers, rates, and delivery estimates may vary depending on destination and order contents.

Delivery dates and shipping estimates are estimates unless expressly stated otherwise.

Once an order has been transferred to a shipping carrier, delivery may be affected by circumstances outside our reasonable control, including:

Carrier delays
Weather
Transportation disruptions
Incorrect or incomplete delivery information
Holiday volume
Natural disasters
Government actions
Other events beyond our control

Customers are responsible for providing a complete and accurate delivery address.

Please contact us promptly if an order arrives damaged, incomplete, or incorrect.

9. Local Pickup

Certain products or orders may be eligible for local pickup.

Customers should wait until they receive confirmation that an order is ready before arriving for pickup.

We may request reasonable order or identity verification before releasing an order.

Pickup availability, hours, location, and procedures may change.

Certain locally available products, special-order items, or promotional items may have additional purchase or pickup restrictions shown on the applicable product page.

10. Returns, Refunds, and Order Problems

Because many T7 TEA products include food, tea, herbs, botanicals, and other consumable items, return eligibility may be limited for reasons including food safety, freshness, hygiene, and product integrity.

Products that have been opened or used generally may not be eligible for return unless defective, damaged, incorrect, or otherwise eligible under applicable law.

If you receive:

A damaged product
An incorrect item
A defective product
An incomplete order
Another order fulfillment problem

please contact us promptly so that we can review the situation.

Any separate Return or Refund Policy published on T7TEA.COM forms part of these Terms.

Nothing in these Terms limits any rights or remedies that cannot legally be waived.

11. Coupons, Promotions, and Discounts

From time to time, T7 TEA may offer coupons, promotional codes, sales, gifts with purchase, local pickup specials, or other promotional offers.

Unless otherwise stated:

Promotional offers may be changed or discontinued at any time
Promotions may have expiration dates
Product or category exclusions may apply
Minimum purchase requirements may apply
Quantity limits may apply
Promotional codes have no cash value
Promotional offers may not be combined
Offers may be limited to one per customer, account, household, or order
Fraudulent, duplicated, manipulated, or unauthorized use may invalidate an offer

Specific terms displayed with a promotion will control if they differ from these general terms.

We may cancel or correct a promotion affected by an obvious error, technical problem, fraud, or misuse.

12. Fraud Prevention and Order Verification

We may review orders for suspected fraud, payment irregularities, unusual account activity, or other security concerns.

We may contact a customer to verify:

Name
Billing information
Shipping information
Contact information
Payment authorization
Other information reasonably necessary to verify an order

We reserve the right to delay, refuse, or cancel an order if we cannot reasonably verify the transaction or if we believe it may involve fraud or unauthorized activity.

13. Tea, Food, Ingredients, and Allergies

Customers are responsible for reviewing product descriptions, ingredients, and other available information before purchasing or consuming a product.

If you have allergies, food sensitivities, dietary restrictions, or ingredient concerns, please contact us before purchasing if additional information is needed.

Although we make reasonable efforts to provide accurate ingredient information, products may be produced, packed, stored, or handled in facilities where other food ingredients are present.

Individual responses to tea, caffeine, herbs, spices, flavors, and botanical ingredients may vary.

14. Health and Informational Content

Information on T7TEA.COM concerning tea, herbs, brewing methods, traditional consumption, flavor, caffeine, ingredients, or cultural practices is provided for general educational and informational purposes.

Such information is not intended to diagnose, treat, cure, or prevent any disease or medical condition and should not be considered medical advice.

If you have questions concerning a medical condition, pregnancy, medication, caffeine sensitivity, allergies, or other health concerns, consult an appropriate qualified healthcare professional before consuming products that may be relevant to those concerns.

15. Intellectual Property

Unless otherwise indicated, the website and its content are owned by or licensed to T7 TEA LLC and are protected by applicable intellectual-property laws.

This includes, where applicable:

T7 TEA names and trademarks
The T7 TEA logo
Product photography
Product descriptions
Website text
Graphics
Illustrations
Videos
Page designs
Packaging artwork
Marketing materials
Other original website content

You may view the website and make reasonable personal use of its content.

You may not reproduce, modify, distribute, publish, sell, license, commercially exploit, or create derivative works from T7 TEA content without prior permission, except as permitted by law.

The T7 TEA name, trademarks, and logo may not be altered, modified, recreated, or used in a manner that suggests affiliation, sponsorship, or endorsement without authorization from T7 TEA LLC.

No ownership rights are transferred to you through use of the website.

16. Customer Reviews and Submitted Content

The website may allow customers to submit reviews, photographs, comments, suggestions, questions, or other content.

You retain ownership of content you lawfully own.

By submitting content to T7 TEA, you grant T7 TEA LLC a non-exclusive, worldwide, royalty-free license to use, reproduce, display, publish, adapt, and distribute the submitted content in connection with our website, products, marketing, advertising, social media, and business operations, to the extent permitted by law.

You represent that content you submit:

Is truthful to the best of your knowledge
Does not violate another person's intellectual-property or privacy rights
Is not unlawful, fraudulent, defamatory, threatening, or abusive
Does not contain malicious software, spam, or unauthorized advertising
Does not impersonate another person or misrepresent your relationship with a product or business

We may remove or decline to publish submitted content that violates these Terms, applicable law, or our content standards.

17. Prohibited Uses

You may not use the website to:

Commit fraud
Attempt unauthorized access to accounts, systems, or data
Interfere with website security or operation
Introduce malicious software
Scrape or harvest information through prohibited automated means
Misrepresent your identity
Use stolen payment information
Violate applicable law
Infringe intellectual-property rights
Place fraudulent or abusive orders
Abuse coupons, promotions, reviews, or account features

We may restrict access to the website or cancel transactions associated with prohibited activity.

18. Third-Party Links and Services

T7TEA.COM may contain links to third-party websites, social media platforms, payment providers, shipping services, manufacturers, marketplaces, or other external services.

Links are provided for convenience and do not necessarily constitute endorsement.

T7 TEA does not control third-party websites and is not responsible for their content, availability, security, privacy practices, products, or services.

Your use of third-party services may be governed by separate terms and privacy policies.

19. Privacy

Our collection and use of personal information are described in our Privacy Policy, which forms part of these Terms.

By using the website, you acknowledge that personal information may be handled as described in the Privacy Policy.

20. Website Availability

We make reasonable efforts to keep the website available and functioning properly, but uninterrupted access is not guaranteed.

The website may occasionally be unavailable because of:

Maintenance
Software updates
Server problems
Internet outages
Security incidents
Third-party service interruptions
Events outside our control

We may modify, suspend, or discontinue website features when reasonably necessary.

21. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE WEBSITE AND WEBSITE CONTENT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS.

T7 TEA MAKES NO GUARANTEE THAT THE WEBSITE WILL ALWAYS BE UNINTERRUPTED, ERROR-FREE, OR FREE FROM HARMFUL COMPONENTS.

WE DO NOT DISCLAIM WARRANTIES OR CONSUMER RIGHTS THAT CANNOT LEGALLY BE DISCLAIMED.

PRODUCT WARRANTIES, IF ANY, PROVIDED BY A MANUFACTURER MAY BE SUBJECT TO SEPARATE TERMS.

22. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, T7 TEA LLC AND ITS OWNERS, EMPLOYEES, AGENTS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES ARISING FROM USE OF THE WEBSITE OR PRODUCTS PURCHASED THROUGH THE WEBSITE.

WHERE LIABILITY CANNOT BE EXCLUDED, OUR LIABILITY WILL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

FOR CLAIMS DIRECTLY RELATED TO A PURCHASE, OUR AGGREGATE LIABILITY WILL GENERALLY NOT EXCEED THE AMOUNT PAID FOR THE PRODUCT OR ORDER GIVING RISE TO THE CLAIM, EXCEPT WHERE A GREATER REMEDY IS REQUIRED BY LAW.

Nothing in these Terms excludes liability that cannot legally be excluded or limited.

23. Indemnification

To the extent permitted by law, you agree to be responsible for losses, claims, or expenses reasonably arising from your unlawful use of the website, your violation of these Terms, or your infringement of another person's rights.

This provision does not apply to claims caused by T7 TEA's own conduct where liability cannot legally be shifted to you.

24. Governing Law

These Terms and your use of T7TEA.COM are governed by the laws of the State of Texas, without regard to conflict-of-law principles, except where applicable law requires otherwise.

Any dispute will be handled in an appropriate court with lawful jurisdiction and venue, subject to any rights or procedures that cannot legally be waived.

Nothing in these Terms prevents either party from using a small-claims court where the claim qualifies and jurisdiction is proper.

25. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law.

The invalid provision will be interpreted or limited as necessary to make it enforceable where possible.

26. No Waiver

If T7 TEA does not immediately enforce a provision of these Terms, that does not mean we waive the right to enforce it later.

27. Entire Agreement

These Terms, together with our Privacy Policy, any applicable Return or Refund Policy, and any specific terms displayed for a product or promotion, constitute the agreement governing your use of this website and purchases through T7TEA.COM.

Specific written terms applicable to a particular promotion, product, or transaction may supplement these Terms.

28. Contact Us

Questions regarding these Terms may be directed to:

Email:
support@t7tea.com

Mailing Address:
T7 TEA LLC
4222 Trinity Mills Rd., Suite 228
Dallas, TX 75287
United States