In Store Pickup Dallas TX
Order your favorite teas and teaware online and pick them up at our Dallas showroom. Please wait until you receive your Order Ready for Pickup email before coming to the showroom.
How to Place an In-Showroom Pickup Order
1. Select Your Teas & Teaware
Choose your favorite teas and teaware and add them to your shopping cart.
2. Complete Your Order
Continue through our Safe Shopping checkout procedure to place your order. Choose whether you want to Pay Now during online checkout or Pay at the Showroom in Dallas, TX 75287 when your items are picked up.
3. Receive Your Confirmation Email
When your order is ready, you will receive an Order Ready for Pickup email. Please bring a copy of this email. If you selected Pay at the Showroom, please also bring a valid form of payment.
4. Pick Up Your Items
Once you arrive at the showroom, feel free to look at more teas and teaware at your leisure. When you are ready to check out, simply let us know. If you selected Pay at the Showroom during online checkout, please bring a valid form of payment.
Please refer to the FAQs below if you have any questions, or contact T7 TEA Online Customer Service.
Only in-stock items are available for in-showroom pickup. If you do not want to pick up all your items, you will need to place one order for delivery and a separate order for in-showroom pickup.
Your order must be picked up within three (3) business days. Once that time has expired, your items will automatically be returned to showroom inventory.
Pickup hours: 9:30 a.m. to 3:30 p.m. Central Time, Monday–Saturday. Sundays are available by appointment. Check your Order Ready email for details.
Out-of-stock items may be cancelled. Please contact us regarding backorders or other assistance.
Frequently Asked Questions
How do I purchase in-showroom pickup items online?
When you are ready to check out, select In-Showroom Pickup from the drop-down menu in your shopping cart. Choose your payment method, then continue through our Safe Shopping checkout procedure.
Why do I need to bring payment to the showroom when I gave my credit card information during checkout?
If you choose Pay at the Showroom during checkout, your card information may be used to verify that the card is valid, but the purchase will be completed at the showroom.
When you pick up your items, you may continue shopping and add more items to your pickup order, then purchase everything in one transaction.
If you choose Pay Now during online checkout, your credit card will be charged. When you arrive at the showroom, you may be asked to present the same credit card to verify your identity.
What if I cannot pick up my order?
Your order will remain on hold for three (3) business days. Once that time has expired, your items will automatically be returned to showroom inventory.
For Pay Now orders, any applicable cancellation or refund will be processed according to the original payment method. Your bank or financial institution determines when an authorization hold or refund becomes available.
Will I receive an email order confirmation?
When you check out online, your online order summary will serve as your order confirmation. When your order is ready for pickup, you will receive an Order Ready for Pickup email confirming your order and providing additional details.
To help ensure that you receive this email, please add support@t7tea.com and info@t7tea.com to your Safe Senders list.
Should I go to the showroom as soon as I place my order?
Please wait until you receive your Order Ready for Pickup email before heading to the showroom. If any of your items are unavailable, we will email you with that information.
What if my order is not ready within 48 hours?
We make every effort to complete orders on time, but we cannot guarantee that every order will be ready within 48 hours. Please wait for your Order Ready for Pickup email before going to the showroom.
Where do I pick up my order?
Please pick up your order at our Dallas showroom:
4222 Trinity Mills Road, suite 220
Dallas, TX 75287
Westgrove Plaza, Second Floor
TEL: 972-886-8970
Feel free to shop for additional items and speak with our associates before checking out. If you chose Pay at the Showroom, you only need to check out once for all your items.
If you chose Pay Now, any additional items selected at the showroom will need to be purchased separately.
What if all my items are not available?
You may pick up only the available items or ask one of our sales associates to help you find a substitute. We receive new shipments regularly, so we encourage you to check again in a few days.
At this time, we are unable to provide automatic back-in-stock notices. For additional information, please contact support@t7tea.com.
Can I reserve some items for pickup and have other items shipped?
Yes. You will need to place one order for in-showroom pickup and a separate order for delivery.
Are there any items that cannot be reserved for pickup?
Yes. Certain products may not be available for in-showroom pickup because of manufacturer requirements or stock availability.
Products offered as part of first-come, first-served showroom promotions or special sales events may also be unavailable for pickup reservation.
How much time do I have to pick up my order?
You have three (3) business days to pick up your order. Your Order Ready for Pickup email will show the latest pickup date. Please collect your order by the date specified.
If the order is not collected by that date, the items will automatically be returned to showroom inventory.
For Pay Now orders, any applicable cancellation or refund will be processed according to the original payment method. Your bank or financial institution determines when an authorization hold or refund becomes available.
What should I bring when I pick up my order?
If you selected Pay at the Showroom, please bring a valid form of payment and a printed or digital copy of your Order Ready for Pickup email.
If you selected Pay Now, please bring the same credit card used during online checkout so we can verify your identity.