In-Store Pickup in Dallas, Texas
T7 TEA is pleased to offer convenient In-Store Pickup for customers in the Dallas-Fort Worth area. Simply place your order online and select the In-Store Pickup option during checkout. This allows you to skip shipping delays and enjoy your favorite teas and teawares sooner.
How In-Store Pickup Works
Step 1: Shop Online
Browse our collection of premium teas and teawares at T7TEA.com and add your desired items to your shopping cart.
Step 2: Select In-Store Pickup
During checkout, choose In-Store Pickup as your delivery method.
You may select either:
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Pay Now – Complete payment securely online.
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Pay at Pickup – Pay when you arrive at our office: 4222 Trinity Mills Rd. STE 220 Dallas, Tx 75287
Step 3: Wait for Your Pickup Confirmation
Once your order has been prepared, you will receive an Order Ready for Pickup email.
Please wait for this confirmation before visiting our office.
Step 4: Pick Up Your Order
Visit our Dallas office during pickup hours and present your Order Ready email.
You’re welcome to browse additional teas and teawares while visiting. If you selected Pay at Pickup, please bring a valid form of payment.
Pickup Location
T7 TEA Dallas Showroom (Temporary Office)
4222 Trinity Mills Road, Suite 220
Dallas, TX 75287
Located inside Westgrove Plaza on the 2nd Floor.
Pickup Hours
Monday – Friday
8:00 AM – 3:00 PM (CST)
Saturday & Sunday
By Appointment Only
Please refer to your Order Ready email for pickup instructions and scheduling details.
Important Information
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Only in-stock items are eligible for In-Store Pickup.
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Out-of-stock items will be automatically canceled or pre-order.
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Pickup orders must be collected within three (3) business days of receiving your Order Ready email.
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Orders not picked up within the holding period will be returned to inventory.
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If you need both shipped items and pickup items, please place separate orders.
Frequently Asked Questions
How do I place an In-Store Pickup order?
During checkout, select In-Store Pickup as your delivery method and complete the checkout process as usual.
Will I receive an order confirmation?
Yes.
After placing your order, you will receive:
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An online order confirmation.
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An Order Ready for Pickup email once your order is available.
To ensure delivery, please add:
to your Safe Senders list.
Can I visit the showroom immediately after ordering?
No.
Please wait until you receive your Order Ready for Pickup email before visiting the showroom. This ensures your order has been prepared and is ready for collection.
What if my order is not ready within 48 hours?
While we strive to prepare orders promptly, processing times may vary based on product availability and order volume.
Please wait for your Order Ready email before coming to the office.
Why do I need to bring payment if I selected “Pay at Pickup”?
If you choose Pay at Pickup, your payment method may be authorized online for verification purposes only.
Final payment will be completed when you arrive and collect your order.
This option also allows you to add additional items to your purchase and complete everything in a single transaction.
What if I selected “Pay Now”?
If you selected Pay Now, your payment will be processed during checkout.
When you arrive, please bring the same credit card used for payment to help verify your identity.
Any additional items purchased during your visit will require a separate transaction.
What if I cannot pick up my order?
Pickup orders are held for three (3) business days.
After that period, unclaimed items will be returned to inventory.
For debit card purchases, authorization holds are released according to your bank’s policies.
Can I order some items for pickup and others for shipping?
Yes.
Please place:
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One order for In-Store Pickup
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One separate order for Shipping
This helps ensure accurate processing and fulfillment.
What if some items are unavailable?
If certain items are unavailable, you may:
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Pick up the available items.
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Select an alternative product.
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Contact our customer service team for assistance.
New inventory arrives regularly, so we encourage customers to check back often.
Are all products eligible for In-Store Pickup?
No.
Some products may be excluded due to:
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Stock availability
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Manufacturer restrictions
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Special promotions
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Limited-time sales events
Availability is displayed during checkout whenever possible.
What should I bring when picking up my order?
If You Selected “Pay at Pickup”
Please bring:
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A valid form of payment
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A copy of your Order Ready email
If You Selected “Pay Now”
Please bring:
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The credit card used for payment
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A copy of your Order Ready email
This helps us verify your identity and process your pickup quickly.
Need Assistance?
If you have any questions regarding your pickup order, please contact T7 TEA Customer Service.
Thank you for choosing T7 TEA. We look forward to serving you at our Dallas showroom.
